FAQ

FAQ:

Welcome to the Hip Hop Heads FAQ! Here you’ll find answers to some of the most common questions about our products, ordering process, and more. If you have any additional questions, feel free to reach out!

1. What sizes do you offer?

We offer a wide range of sizes from XS to 5X. For specific measurements, please refer to the sizing chart available on each product page.

 2. How do I place an order?

Placing an order is easy! Simply browse our collection, select your desired item and size, and click "Add to Cart." Once you’re ready, proceed to checkout to complete your purchase.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for your convenience.

4. How long does shipping take?

Shipping times vary based on your location. Typically, orders are processed within 1-3 business days. Standard shipping usually takes 2-5 business days. Expedited options are available at checkout for faster delivery.

 5. Can I track my order?

Absolutely! Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s journey.

6. What is your return policy?

We want you to get the quality you deserve. If your item is faulty or damaged, send it back and we will make it right. Please ensure the tags are attached and the item is in its original packaging. For more details, visit our Return Policy page.

 7. Do you offer gift cards?

Yes! Gift cards are available in various denominations and make the perfect gift for any hip hop fan. You can purchase them directly from our website.

8. How do I care for my T-shirts?

To keep your T-shirts looking fresh, we recommend: Machine wash-cold (max 30C or 90F); Non-chlorine: bleach as needed; Tumble dry: low heat; Iron, steam or dry: medium heat; Do not dryclean.

 9. Do you ship internationally?

Yes, we ship internationally! Shipping costs and delivery times will vary based on your location. You can see the available options at checkout.

10. How can I stay updated on new releases?

Follow us on social media and sign up for our newsletter! We regularly share updates on new designs, special promotions, and upcoming events.

 Still Have Questions?

If you didn’t find what you were looking for, don’t hesitate to contact our customer support team at [support@hiphopheads.com]. We’re here to help!

Thank you for supporting Hip Hop Heads! Keep rocking that hip hop style!